Outlook Went Down? Microsoft May Owe You Money

Businesses whose Microsoft services were disrupted by last week’s outage may qualify for a credit on a future bill, depending on their subscription and the length of the interruption. Microsoft 365 business plans, Exchange email and Teams Premium accounts are covered by service-level agreements that promise specified availability. Customers who fall below those thresholds can seek compensation, though eligibility and credit amounts vary by service and account terms.