Commuters say their new ferry service is a step backward — and latest incident adds to the list

Commuters are expressing significant frustration with the newly implemented ferry service, describing it as a step backward for local transit. A recent incident has further fueled public dissatisfaction, adding to a growing list of complaints regarding reliability and service quality. Residents are calling for immediate improvements to the system, citing ongoing delays and operational issues that have disrupted daily travel for many in the region.