I'd have to disagree with this I hate AI BOTS. there bloody useless. it's all to save more money they don't care about customers at all. why you call it British gas I'll never know theirs nothing British about it anymore Centrica, the parent company of British Gas, has announced plans to cut 1,300 customer service and back-office jobs over the next two years. The decision has sparked a heated public dispute between company executives, trade unions, and consumer advocates over the role of artificial intelligence in corporate layoffs. [1, 2, 3] Beloud