“It is absolutely appalling. This is an absolute foul-up of the worst order, and we have elderly people who feel absolutely abandoned., England, Derby Beloud

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“It is absolutely appalling. This is an absolute foul-up of the worst order, and we have elderly people who feel absolutely abandoned.

“It is absolutely appalling. This is an absolute foul-up of the worst order, and we have elderly people who feel absolutely abandoned.

A Derbyshire council has faced public backlash and issued an apology for directing distressed families from four care homes, which are set to close, to an answer machine with a promise of ca...

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